Delivery

Our meals are dispatched frozen and packed in insulated containers to ensure that they are still frozen when you receive them.


Delivery Charges

The following delivery charges apply:

 

  • Minimum online order £35 (£5 if you collect from the shop).
  • £7.95 delivery charge for orders £35-£84.99
  • Free delivery for orders over £85
  • Free local delivery for orders over £35
  • Collect any order from our shop.
  • Local delivery is to Bath and certain postcodes in the surrounding area.

 

Free local delivery with orders over £35 in selected areas

 

BA1 0*, BA1 1*,BA1 2*,BA1 3*,BA1 4*,BA1 5*,BA1 6*,BA1 7*,BA1 8*,BA1 9*
BA2 1*, BA2 2*, BA2 3*, BA2 4*, BA2 5*, BA2 6*

 

A free to collect option is available for orders over £5 from our kitchen / shop in Larkhall Village. We are open Tuesday to Saturday from 9am to 5pm and our address is:

 

Ma Cuisine
3-4 St Saviours Road
Larkhall
BA1 6RT

 

Local deliveries are next day deliveries (unless a specific delivery day is required from you) and can be arranged Monday to Saturday inclusive.


National delivery

We aim to dispatch your food within one day for orders received by 1pm using a next day delivery carrier and you should receive your food within two days of placing your order.

 

Orders placed on a Monday should be received on Wednesday
Orders placed on a Tuesday should be received on Thursday
Orders placed on a Wednesday should be received on Friday
Orders placed on a Thursday should be received on Tuesday
Orders placed on a Friday to Sunday should be received on Tuesday

 

Your order will arrive in insulated packaging that resembles a mini freezer and will remain frozen for another 8-12 hours once delivered so you do not have to be in when your package arrives. Your meals should be transferred back into a freezer as soon as possible after delivery.

 

Unless you have given us specific instructions, the courier will leave in a safe place and advise you. Once the box has been delivered or signed for, it is the recipient's responsibility to return the meals to the freezer before they defrost.

 

If you are ordering a gift, please ensure the recipient is made aware of the delivery as we cannot be held responsible for a gift left in a safe place but unclaimed.